Privacy Policy

Last Updated: January 22, 2026

1. Introduction

Welcome to Universal One International Academy ("we," "our," or "us"). We are a forward-thinking educational institution dedicated to empowering the next generation of innovators and leaders through a unique S.T.E.A.M. (Science, Technology, Engineering, Arts, and Mathematics) focused curriculum. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://universaloneacademy.com/ and engage with our educational services.

Our commitment is to protect your privacy and be transparent about our data practices, in full compliance with applicable privacy laws and regulations, including requirements for advertising on Meta platforms (Facebook and Instagram). We believe in empowering families with knowledge about how their information is used and giving them control over their personal data.

Please read this privacy policy carefully. By accessing our site and using our services, you agree to the terms outlined in this policy. If you do not agree with these terms, please do not access the site or use our services.

2. Information We Collect

We collect information to provide and continuously improve our personalized, AI-driven educational experience. The types of information we may collect include the following categories:

Personal Data

We collect personally identifiable information that you voluntarily provide when you apply for admission, inquire about our programs, register for a scholarship giveaway, or otherwise interact with our website and services. This information may include your name, email address, phone number, physical address, and demographic information such as age, gender, and nationality. For student applications, we also collect educational history, academic records, language proficiency information, and other details relevant to the admissions process and personalized learning plan development.

Derivative Data

Our servers automatically collect certain technical information when you access our website. This includes your IP address, browser type and version, operating system, device information, access times, pages viewed before and after visiting our site, the duration of your visit, and your interaction patterns with our website. This data helps us understand user behavior, identify technical issues, and continuously improve our website's performance and user experience.

Financial Data

All payments for tuition, fees, and other services are processed through secure third-party payment gateways. We do not directly collect or store your financial information, such as credit card numbers or banking details. Your financial data is provided directly to our payment processors, and its use is governed by their respective privacy policies. We only receive confirmation of successful transactions and basic transaction details necessary for accounting and record-keeping purposes.

Data from Social Networks

If you choose to connect with us through social media platforms such as Facebook, Google, Instagram, or other social networks, we may access and collect information from your profile. This can include your social network username, profile picture, email address, location, gender, birth date, and other publicly available information, depending on your privacy settings on those platforms and the permissions you grant us. This information helps us better understand our community and personalize our communications.

Third-Party Data

We may receive additional information about you from third-party sources, including our educational partners, advertising networks, analytics providers, and data brokers. This information helps us supplement the data you provide directly, better understand our audience, improve our marketing efforts, and personalize our educational offerings. We combine this third-party data with information we collect directly from you to enhance your experience and provide more relevant services.

Data From Contests, Giveaways, and Surveys

When you participate in our scholarship giveaways, contests, or respond to surveys, we collect the information you provide. This may include contact details, demographic information, educational background, preferences, and feedback about our services. Participation in these activities is voluntary, and you can choose whether to disclose this information. The data collected helps us improve our programs and better serve our community.

3. Use of Your Information

We use the information we collect to deliver a world-class, personalized educational experience and to continuously improve our services. Having accurate information about you enables us to provide you with a smooth, efficient, and customized experience. Specific uses of your information include the following:

We use your information to create and manage student and family accounts, communicate with you about your account status, enrollment, and classes, and provide personalized customer support. Your contact information allows us to send you important updates about our programs, schedule changes, events, and administrative matters.

One of our key differentiators is our AI-powered personalized learning approach. We use student data, including academic performance, learning style preferences, and progress metrics, to create and continuously adapt personalized education plans. Our AI systems monitor student progress and adjust instruction to ensure optimal learning outcomes tailored to each individual student's needs, pace, and interests.

We use your information to process applications, manage enrollment and admissions decisions, fulfill our educational services, and maintain accurate student records. This includes coordinating with parents and guardians, managing class schedules, and providing access to our learning platforms and resources.

Your information is used to deliver targeted advertising, newsletters, promotional materials, and information about our academy, programs, and events. This includes advertising through various digital channels, including Meta platforms (Facebook and Instagram), Google Ads, and other advertising networks. Our marketing efforts help us reach prospective families who may benefit from our unique educational approach.

We compile anonymous statistical data and conduct analytics to analyze trends, understand user behavior, measure the effectiveness of our programs and marketing campaigns, and improve our website, curriculum, and services. This data-driven approach helps us make informed decisions about program development and resource allocation.

Additionally, we use your information to prevent fraudulent transactions, monitor against theft and other criminal activity, ensure the safety and security of our students and staff, request feedback about your experience, resolve disputes and troubleshoot problems, respond to customer service requests, and fulfill other business activities necessary to operate our educational institution.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations to provide our services, fulfill our business obligations, and comply with legal requirements. Your information may be disclosed in the following circumstances:

By Law or to Protect Rights

We may disclose your information if we believe it is necessary to respond to legal process, comply with applicable laws and regulations, investigate potential violations of our policies, or protect the rights, property, and safety of our organization, our students, our staff, or others. We may share your information as permitted or required by law, regulation, court order, or legal process.

Third-Party Service Providers

We share your information with third-party vendors, consultants, and other service providers who perform services on our behalf. These providers include payment processors, data analytics companies, email delivery services, hosting providers, customer relationship management platforms, learning management systems, and marketing partners. Importantly, this includes sharing information with Meta (Facebook) and other advertising platforms for the purposes of targeted advertising, remarketing campaigns, and measuring advertising effectiveness. All third-party service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes for which we disclose it to them.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by applicable law. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails, adjusting your account preferences, or contacting us directly.

Online Postings

When you post comments, testimonials, reviews, or other content to our website, social media pages, or online platforms, your posts may be viewed by all users and may be publicly distributed outside our website. Please be mindful of the information you choose to share publicly, as we cannot control how others may use or share that information.

Third-Party Advertisers

We use third-party advertising companies and technologies, including the Meta Pixel (Facebook Pixel), Google Ads, and other similar services, to serve advertisements when you visit our website and across the internet. These companies may use information about your visits to our website and other websites to provide advertisements about our educational programs and other goods and services that may interest you. This information is typically collected through cookies and similar tracking technologies.

Affiliates and Business Partners

We may share your information with our affiliates, including our parent company, subsidiaries, joint venture partners, or other companies under common control. We require these affiliates to honor this Privacy Policy. We may also share your information with business partners, such as educational technology providers, international partner schools, and other organizations, to offer you complementary services, programs, or opportunities that align with our educational mission.

Other Third Parties

We may share your information with advertisers, investors, and other third parties for the purpose of conducting general business analysis, improving our services, and supporting our growth and development. We may also share aggregated or anonymized information that cannot reasonably be used to identify you for research, marketing, or other purposes.

5. Tracking Technologies

Cookies and Web Beacons

Our website uses cookies, web beacons, tracking pixels, and other tracking technologies to enhance your experience and help us understand how you use our site. Cookies are small data files stored on your device that help us remember your preferences, maintain your session, and understand how visitors interact with our website. Web beacons are small graphic images that allow us to track page views and email opens. Most web browsers are set to accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. However, please be aware that disabling cookies may affect the availability and functionality of certain features on our website.

Internet-Based Advertising

We utilize third-party software and services to serve advertisements on our website, implement email marketing campaigns, and manage other interactive marketing initiatives. This includes the use of the Meta Pixel (Facebook Pixel), Google Analytics, Google Ads, and other similar technologies. These tools may use cookies or similar tracking technologies to help manage and optimize your online experience with us, deliver relevant advertisements based on your interests and behavior, measure the effectiveness of our marketing campaigns, and build audiences for future advertising.

The Meta Pixel, in particular, allows us to track conversions from Facebook and Instagram ads, optimize our advertising campaigns based on user actions, build targeted audiences for future ads, and remarket to people who have already taken some action on our website. You can learn more about how Meta uses data and opt out of personalized advertising by visiting your Facebook ad preferences or the Digital Advertising Alliance's opt-out page.

6. Third-Party Websites

Our website may contain links to third-party websites and applications, including advertisements, external educational resources, partner organizations, and social media platforms, that are not affiliated with us. These links are provided for your convenience and information. Once you use these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy. We are not responsible for the privacy practices, content, or security of these third-party websites. We cannot guarantee the safety, privacy, or accuracy of information you provide to third-party websites. We encourage you to read the privacy policies and terms of service of any third-party websites you visit.

7. Security of Your Information

We take the security of your personal information seriously and employ administrative, technical, and physical security measures to help protect it from unauthorized access, use, disclosure, alteration, and destruction. These measures include secure servers with encryption, firewalls and intrusion detection systems, regular security assessments and vulnerability testing, employee training on data protection practices, and access controls that limit who can view and use personal information.

However, please be aware that despite our best efforts and the implementation of industry-standard security practices, no security measures are perfect or impenetrable, and no method of data transmission over the internet can be guaranteed against interception or other types of misuse. While we strive to protect your personal information using commercially reasonable means, we cannot ensure or warrant the absolute security of any information you transmit to us or that we store. You transmit all such information at your own risk, and you are responsible for maintaining the confidentiality of your account credentials.

8. Policy for Children

Universal One International Academy is an educational institution serving children from ages 3 to 18. We collect personal information about children only with the express consent of their parents or legal guardians as part of the admissions, enrollment, and educational service delivery process. All personal information about children is collected from and provided by their parents or legal guardians, not directly from the children themselves without parental involvement.

We do not knowingly solicit personal information directly from children under the age of 13 without verified parental consent. Our services for children are designed to be used with parental or guardian involvement and oversight. Parents and guardians have the right to review, modify, or request deletion of their child's personal information at any time.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your consent, or if you have questions about how we collect and use your child's information, please contact us immediately using the contact information provided below. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information as quickly as possible.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized by industry groups, regulatory bodies, or standards organizations.

As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Until then, you can use the range of other tools we provide to control data collection and use, including cookie settings and opt-out mechanisms for targeted advertising.

10. Your Rights

You have certain rights regarding your personal information, subject to local data protection laws. These rights may include the following:

• Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of that information in a commonly used format.
• Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or object to our processing.
• Right to Object: You have the right to object to our processing of your personal information for certain purposes, including direct marketing, profiling, and processing based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority or data protection agency if you believe that our processing of your personal information violates applicable data protection laws.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws, typically within 30 days. Please note that we may need to verify your identity before processing your request to ensure the security of your personal information. In some cases, we may need to retain certain information for legal or administrative purposes, even after you request deletion.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine our retention periods include the length of time we have an ongoing relationship with you and your child, whether there is a legal obligation to which we are subject (such as maintaining student records), and whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations). When we no longer need your personal information, we will securely delete or anonymize it.

12. International Data Transfers

Universal One International Academy operates globally with campuses and operations in multiple countries. Your information, including personal data, may be transferred to and maintained on computers and servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States or Mexico and choose to provide information to us, please note that we may transfer the data, including personal data, to these countries and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We take appropriate steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. For significant changes that materially affect your rights or how we use your information, we may also provide more prominent notice, such as sending you an email notification to the address associated with your account or displaying a notice on our website homepage.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website and services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy. If you do not agree to the modified policy, you should discontinue your use of our website and services.